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CiteWeb id: 20010000211

CiteWeb score: 3342

DOI: 10.1016/S0022-4359(01)00041-0

Value creation is widely discussed in the practitioner literature and is often a part of organizations’ mission statements and objectives. It is seen by many commentators as the key to long-term success, with Albrecht (1992 , p 7) arguing that “the only thing that matters in the new world of quality is delivering customer value.” Despite this emphasis, little research has addressed the value construct itself and there is no well-accepted value measure, even in the retail environment in which customers evaluate products before purchase.

The publication "Consumer Perceived Value: The Development of a Multiple Item Scale" is placed in the Top 10000 of the best publications in CiteWeb. Also in the category Business it is included to the Top 100. Additionally, the publicaiton "Consumer Perceived Value: The Development of a Multiple Item Scale" is placed in the Top 1000 among other scientific works published in 2001.
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